PropertyFirst

Help Center Hub

person
verified_user Priority Desk

How can we help you?

Real-time asset assistance, escrow disputes, and dedicated portfolio advisory.

headset_mic
search
confirmation_number

Raise Ticket

Instant SLA

Create a new support request for transactions or tokens

pending_actions

Ticket Status

1 Action Req

Track your existing support requests and resolutions

support_agent

Contact RM

Get dedicated help from your Relationship Manager

AK

Aditya Kapoor

Assigned Institutional Lead

Recent Support Activity

Live updates from institutional clearing

View All Tickets chevron_right
#TKT10284 • Sell Property
In Progress

Sell request still pending

Updated 11 Sep 2026 View Updates arrow_forward
#TKT10154 • Fund Withdrawal
check_circle Resolved

Withdrawal not received

Closed 05 Sep 2026 Resolution Summary arrow_forward

Popular Help Topics

Self-service solutions categorized by investment lifecycle

Frequently Asked Questions

Clear transparency into ownership, escrow, and liquidations

You can list your fractional ownership units directly on our secondary marketplace through your portfolio screen. Only verified, unencumbered units are eligible.

lock_clock Escrow Matching Engine

Orders are batched every 48 hours. When matched with an inbound investor, funds are automatically remitted to your primary wallet minus statutory transfer charges.

verified Institutional Client Desk
Active
call Emergency Hotline: +91 (800) 459-0100
schedule Working Hours: Mon – Sat (10:00 AM – 6:00 PM IST)
enhanced_encryption Protected by 256-bit bank-grade escrow isolation & SEBI-regulated custodians.
☰